
This Enterprise Software Solution is a cloud-based comprehensive Customer Relationship Management System with the following modules:
Customers
- Customers and Self-Register, Login and View History of their Jobs and also Manage their Vehicles
- Admins can Add, Edit, Delete Customers and Manage their Information
- Create Customer Collections based on Filters for Marketing and Promotions
- Login based on Preferred Contact Mode (Email or Phone Number)
Vehicles
- Add, Edit, Delete Vehicles to Customers
- Transfer Vehicle Ownership between Customers
- Add Daily Jobs for Vehicles
- Create Vehicle Collections based on Filters for Marketing and Promotions
Daily Jobs
- Add, Edit, Delete Daily Jobs to Vehicles
- Manage Workflow of Daily Jobs
- Add Customer Feedback at the end of a Daily Job
- Analytics on Daily Jobs across Branches, and many other parameters
- Alert customer when the Vehicle is ready for collection
Marketing
- Add, Edit, Delete Promotions created to Customer or Vehicle Groups
- Promo code assignment for promotion entitled Customers on their next Daily Job
Reminders
- Automatically pre-configured (through References) Reminders for Daily Job Feedback Collection
Reports
- Multiple Advanced Reports with Dynamic Reports
Activity Log
- Keep track of all modifications done by Admins for Auditing Purposes
References
- Add, Edit or Delete all references used through out the system
- Manage Email and SMS Templates
- Manage Rules for Reminders based on Daily Job completion date
Users
- Manage two layers of admin roles: Operational and Managerial